About the MECC

The Metacomet Emergency Communications Center (MECC) is a Regional Communications Center proudly serving Franklin, Mendon, Millville, Norfolk, Plainville and Wrentham, Police and Fire Departments.

The objective of the MECC is to provide both the citizens and emergency responders in each community with the highest quality service.  The center is staffed 24x7 and is responsible for answering 9-1-1 calls in each community, business calls and dispatching appropriate emergency responders based on the nature of the call.  Approximately 70,000 in population and covering 95 square miles.

All MECC employees are certified in Emergency Medical Dispatch, Fire Service Dispatch and Law Enforcement Dispatch.  When residents call to report an emergency, the Call Taker will ask a series of questions and will provide residents with pre-arrival instructions.  Concurrently Fire and Police Radio Operators are dispatching responders to the scene.